Privacy Policy
At Sapele Online Market, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Data
When you register on our platform, make a purchase, or interact with us, we may collect personal data, including but not limited to:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (such as credit card information)
1.2 Non-Personal Data
We may also collect non-personal data that does not directly identify you, such as:
- Browser type and version
- Operating system
- IP address
- Referral source
- Browsing history on our website
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To facilitate your use of the Marketplace
- To process transactions and deliver products and services
- To improve our platform and user experience
- To communicate with you regarding orders, offers, promotions, and support
- To comply with legal obligations and prevent fraud
- To personalize content and advertisements based on your interests
3. How We Share Your Information
We may share your information in the following ways:
3.1 With Vendors and Sellers
If you purchase a product from a vendor, we may share your shipping address and contact details with them to fulfill your order.
3.2 With Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services, such as payment gateways and shipping carriers.
3.3 Legal Requirements
We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., court orders or government agencies).
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand user behavior, personalize your experience, and analyze website traffic.
You can control or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.
6. Your Data Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to legal requirements.
- Restriction: You can request that we restrict the processing of your data under certain conditions.
- Objection: You can object to the processing of your data for marketing purposes.
To exercise any of these rights, please contact us using the details provided below.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once data is no longer needed, it will be securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website. Your continued use of the platform after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: sapeleonlinemarket@gmail.com
- Phone/WhatsApp: 09129289196