Reviews

There are no reviews yet.

Be the first to review “Beaded jewelry”

No more offers for this product!

Shipping Policy

At Sapele Online Market, we strive to ensure that all orders are processed and shipped as quickly and efficiently as possible.

Processing Time:
- Orders are processed within 1-3 business days.
- Once your order is processed, you will receive a tracking number for your shipment.
Shipping Rates:
- Shipping costs vary based on the delivery location, weight, and size of the item. The exact shipping fee will be calculated and displayed at checkout.
Delivery Times:
- Local (within Nigeria): 3-7 business days.
- International (especially African countries): 7-14 business days.
- Delivery times may vary depending on customs clearance or other unforeseen delays.
Shipping Methods:
- We partner with trusted courier services to ensure safe and timely delivery. Shipping options will be provided at checkout, depending on your location.
Shipping Restrictions:
- We deliver worldwide, with a particular focus on African countries. Some remote areas may require additional time for delivery.
Shipping Insurance:
- Optional shipping insurance can be added at checkout to protect your purchase during transit.

Refund Policy

At Sapele Online Market, we aim to offer the best customer experience, and we understand that sometimes things may not go as planned.

Eligibility for Refunds:
- Refunds are only issued for products that are damaged or defective upon arrival, or if you received the wrong item.
- To be eligible for a refund, you must notify us within 7 days of receiving the product.
Conditions for Refunds:
- Items must be in their original condition, unused, and in the original packaging to qualify for a refund.
- Proof of purchase (e.g., receipt or invoice) must be provided.
Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Non-refundable Items:
- Perishable goods, custom-made products, and items marked as final sale cannot be refunded.
Refund Shipping Fees:
- Shipping fees are non-refundable unless the item arrived damaged or the wrong item was shipped.

Cancellation / Return / Exchange Policy

We want to ensure a seamless shopping experience for all buyers on Sapele Online Market. Our policy for cancellations, returns, and exchanges is as follows:

Cancellation Policy:
- Orders can be cancelled before they are processed (within 24 hours of placing the order). Once the order is shipped, cancellations will not be possible.
- To cancel an order, contact our support team at sapeleonlinemarket@gmail.com or via WhatsApp/Phone: 09129289196.
Return Policy:
- You have 7 days to return an item from the date you received it.
- To initiate a return, the item must be in its original condition, unused, and in its original packaging. Proof of purchase is required.
Exchange Policy:
- If you wish to exchange an item for a different size or variant, you must contact us within 7 days of receiving the item.
- Exchanges will only be processed once the original item has been returned and inspected.
Return Shipping Costs:
- Customers are responsible for return shipping costs unless the item was damaged or incorrect upon delivery.
Restocking Fees:
- Some items may be subject to a restocking fee, depending on the vendor’s policy. This will be communicated to the customer at the time of return.
Non-returnable Items:
- Personalized, perishable, or digital goods, as well as items marked as final sale, cannot be returned or exchanged.

General Inquiries

There are no inquiries yet.